Privacy Policy

Effective Date: 2 June 2025

FusedLabs Inc. (“FusedLabs”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of individuals (“you” or “your”) who visit our website at www.fusedlabs.com (the “Website”).

This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and includes provisions applicable to residents of the European Union (EU) and the United States (US).

1. Information We Collect

We collect personal information directly from you when you voluntarily submit it through our Website. This may include:

  • Contact Information: name, email address, phone number, company name, and job title.
  • Business Information: details about your organization, current systems, or consulting needs provided through contact forms or discovery calls.
  • Usage Information: non-personally identifiable data such as IP address, browser type, pages visited, and referring URL collected via cookies and analytics tools.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To respond to your inquiries and provide requested information about our services.
  • To assess your business needs and offer tailored consulting solutions.
  • To communicate with you about our services, news, or events (you may opt out at any time).
  • To improve our Website’s performance, functionality, and user experience.
  • To comply with legal or regulatory requirements.

3. Consent

By submitting your personal information to us through our Website, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share your information:

  • With our internal team or authorized contractors for the purpose of providing our services.
  • With third-party service providers who assist with marketing, website analytics (e.g., Google Analytics), or customer relationship management tools.
  • If required by law, regulation, subpoena, or court order.

All third-party providers are contractually obligated to protect your information and use it solely for the purposes we specify.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, theft, or misuse. However, no method of transmission over the Internet is entirely secure. You acknowledge and accept this risk when submitting information online.

6. Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and gather data on how visitors use our site. You can control cookie settings through your browser preferences.

8. Data Enrichment

FusedLabs Inc. may use data enrichment practices to enhance the information you provide to us by combining it with data obtained from trusted third-party sources. This process helps us better understand your business needs and personalize our outreach and service offerings.

Examples of data enrichment include:

  • Matching your submitted work email with publicly available business information (e.g., company name, industry, company size, or job title).
  • Supplementing form submissions with firmographic or demographic details provided by reputable data vendors (eg. ZoomInfo, Clearbit).

Important notes:

  • We do not use sensitive personal information (such as health, biometric, or financial data) for enrichment.
  • All third-party data providers are contractually obligated to comply with applicable privacy laws and use lawful, transparent methods of data collection.
  • You may opt out of data enrichment activities by contacting us directly (see the Contact Us section).

This enrichment process supports our legitimate interest in improving service relevance and tailoring communications, as permitted under PIPEDA, GDPR (legitimate interest or consent), and applicable US state laws.

9. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing them with any personal information.

10. Your Rights

As a Canadian resident, you have the right to:

  • Request access to your personal information.
  • Request corrections to any inaccurate or incomplete data.
  • Withdraw consent to the use or disclosure of your personal information.
  • Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

To exercise these rights, please contact us using the information below.

11. International Users

a. European Union (EU) Residents – GDPR

If you are located in the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with your local data protection authority.

We process your data based on your consent, to fulfill contractual obligations, or where we have a legitimate interest that is not overridden by your data protection rights.

We take appropriate safeguards to ensure the lawful transfer of personal data outside the EU, including standard contractual clauses approved by the European Commission.

b. United States (US) Residents – State Privacy Laws

If you reside in the United States, your personal information may be protected by applicable state laws, including:

  • California Consumer Privacy Act (CCPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • Other emerging state-specific legislation

Subject to these laws, you may have the right to:

  • Request access to the personal information we collect about you.
  • Request deletion of your personal information.
  • Opt-out of the sale or sharing of your data (note: FusedLabs does not sell personal information).
  • Appoint an authorized agent to act on your behalf.

To exercise any of these rights, please contact us using the details below.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@fusedlabs.com

13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your information.